sqiBlog - SQI web news managementhttp://www.servicequalityinternational.co.uk/blog

Call Centre Services 'declining'
Posted under General by chris on Tuesday December 12 2006 @ 10:10AM GMT
More than a third of Briton's believe call centre service has worsened in the last year according to a survey by Empirix.Telecoms companies provided the worst service the survey said.

Source: BBC News